Community Management

Let us manage your social engagement and build your brand's online community.

In a Nutshell

Engagement is arguably the most important metric for growing your brand on social. Not only does it spread organic awareness through shares, comments and reposts, but it also feeds the platforms' algorithms which in turn encourages them to promote your profiles to new audiences.

Managing your online community can be a chore, however, so we can help by outsourcing the entire process. When we run your community engagement we act as your brand's voice, using pre-agreed response templates and tone of voice guidelines to nurture prospects, address negative comments, delete spam and stimulate engagement.

Whether as part of a specific campaign or on an ongoing monthly basis, you can sleep at night knowing your community is being looked after at all times.

Process

Community management is often delivered on a monthly retained basis, however we can also handle it for one-off campaigns.

Read more about our Antenna framework.

1st briefing call, to assess how we can help
30 MIN
Initial proposal with suggested approach and costs
3-5 DAYS
2nd briefing call to present and refine the proposal
60 MINS
Final Statement of Work with contract
1-2 DAYS
Kick-off call to introduce setup phase
30 MINS
Brand voice, establishing guidelines and response templates
2-4 WEEKS
Community management begins
ONGOING

Next Step

Depending on where you are in your discovery process, we can start with a no-strings discussion or go straight for a quote. Select as appropriate below.

Free no-strings
consultation

A 30-minute call in which we will go into more detail about our offering and discuss how we would work with your brand.
Book now

request an
estimate

Complete our online form and we will email you back with a costed estimate for your project.

Tech-Forward.

Data-Obsessed.

Relentless.